Short NYC Connectivity Outage

Incident Report for PloxHost

Resolved

Outage Detected at 03:31:13 on 2022.11.06. After configuration update to router which was expected to have no connectivity issue. PloxHost was switched over to AS31786 for all prefixes within NYC. Routes with Hurricane Electric took a few moments to update, as the ASPath changed, causing the partial latency and outage for some users. Resolution was made at 03:36:12 on 2022.11.06. We will continue to monitor for potential issues. Thank you for your patience.

Posted Nov 06, 2022 - 02:44 UTC